Terms of Service

Effective Date: June 28, 2026

1. Acceptance of Terms

Welcome to iCar Japan. By accessing or using our website, mobile services, WhatsApp communication, or purchasing vehicles from us, you agree to these Terms of Service.

If you do not agree with these Terms, please do not use our services.

2. About iCar Japan

iCar Japan is a Japanese used vehicle exporter providing:

Ready stock vehicle sales
Japanese auction purchasing
Vehicle inspections
Shipping and logistics
Customer support
Online quotations
WhatsApp communication

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services.

4. Vehicle Information

We make every effort to provide accurate information regarding:

Vehicle condition
Auction grades
Specifications
Mileage
Photos

However, used vehicles may contain normal wear and minor imperfections consistent with their age.

5. Pricing

Prices displayed on our website may change without prior notice.

Additional costs may include:

Shipping
Insurance
Import duties
Destination taxes
Port charges
Bank fees

These charges depend on the destination country.

6. Payments

Payment must be completed according to the invoice issued by iCar Japan.

Failure to complete payment within the specified period may result in:

Cancellation of reservation
Vehicle resale
Cancellation of quotation

7. Shipping

Shipping schedules depend on:

Vessel availability
Port congestion
Customs clearance
Weather
Shipping line operations

Estimated shipment dates are not guaranteed.

8. Customer Responsibilities

Customers are responsible for:

Providing accurate personal information
Ensuring compliance with import regulations in their country
Paying applicable taxes and duties
Reviewing invoices before payment

9. WhatsApp & CRM

When you contact us through WhatsApp, Facebook Messenger, email, or website forms:

Messages may be stored in our CRM system.
Communications may be processed through Meta WhatsApp Cloud API.
We may send shipment updates, quotations, payment reminders, invoices, and customer support messages.
Marketing messages will only be sent where permitted by law or with your consent.

10. Intellectual Property

All website content including:

Logos
Images
Vehicle photos
Text
Software
Designs

belongs to iCar Japan or its licensors and may not be copied without written permission.

11. Limitation of Liability

iCar Japan is not liable for indirect or consequential losses resulting from:

Shipping delays
Customs delays
Force majeure events
Government regulations
Third-party shipping services

Our total liability shall not exceed the amount paid for the affected transaction, except where prohibited by law.

12. Privacy

Your use of our services is also governed by our Privacy Policy.

13. Termination

We reserve the right to suspend or terminate access to our services if:

Fraudulent activity is detected
These Terms are violated
Applicable laws require it

14. Governing Law

These Terms shall be governed by the laws of Japan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Japan.

15. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon publication on our website.

16. Contact Us

iCar Japan

Website: https://www.icarjapan.com
Email: csd@icarjapan.com

Head Office:
TMT Corporation Co., Ltd.
512-14 Himeno, Takaoka-shi, Toyama 934-0093, Japan