FAQ
Head Office of I Carjapan is located in Japan. You can click here to view our complete address.
The regional office of I Carjapan is located in Japan.
We deal with almost all typYou will get the complete contact details at our Contact Us page.es of used vehicles.
Sure, I Carjapan sells used vehicles by both stock and auction methods.
You will get the complete contact details at our Contact Us page.
We update our stock daily. So, you will get something new every day!
We have a specific page on How to Order from stock. You can check the process in a short time from the page.
Sure, we must mention it if we get the manufactured vehicle’s year. But, we do not guarantee you that the information will be shared for each and every vehicle. Why? Well, you may know the third party provides the manufacturing year.
Obviously, you can request for your needed vehicle. Please note that, if the car requested by you isn’t available in our stock, we will highly try to provide you the most suitable vehicle as per your choice.
After you select your desired car, you have to pay the initial deposit. When we get the payment, we will start searching your desired car matched with your choice and specifications. Getting the car, we will provide you all the information. If you approve it, we will bid immediately and win the car.
i carjapan is 100% responsible for the export and shipping system until your purchased car reach at your destination port.
We have several inspection experts who will inspect and ensure the quality of the vehicle. We obviously share the recent pictures of the car with our valuable customers.
Yes, to make you 100% satisfy, our buying team always inspect the car before bidding.
When you make the payment, we will ship your selected car as early as possible.
You may know that we send the vehicle documents by courier services after the vehicle is shipped. Here, the shipment duration of the documents is set by the courier services. Don’t worry; you will be informed about the duration time.
We send all the following documents to our customers:
1. Bill of Lading
2. Export Certificate
3. Marine Insurance (if required)
4. Final Invoice
Yes, we will inform you of the shipment process of both the vehicle and the documents.
We have flexible payment terms for our customers. You can make the full payment or half you want.
We accept US Dollars.
It depends on the payment system of your country. In this case, for more details, you can take support from our customer care.
It’s easy. You can transfer the money to our bank account. To know our bank details, you can click here.